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Create a bonus plan that boosts business and workers’ morale

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A worker sets up a sale banners at a shop in Seoul. A firm can motivate staff to increase revenues by doing more sales calls or  increasing work hours. Photo/REUTERS

A worker sets up a sale banners at a shop in Seoul. A firm can motivate staff to increase revenues by doing more sales calls or increasing work hours. Photo/REUTERS 

By Toddi Gutner  (email the author)
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Posted  Tuesday, February 9  2010 at  00:00

With ongoing, rampant unemployment, owners and managers of companies large and small might be thinking they do not need to do much to keep employees happy.

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With so few options out there, employees should be happy to have any job, right? Wrong! Why? Because experts say that unless companies do what they can now to keep employees content, there will be a huge exodus of talent once the economy turns.

One strategy to keep employees satisfied and motivated is to create a bonus programme targeted at generating new business.

“It is a prime time to utilise bonuses to improve productivity— and be a boon to employee morale,” says Christina Stovall, director at Odyssey OneSource, a human resources outsourcing firm.

Paul Gavejian, managing director of Total Compensation Solutions, which works with many small- and medium-size firms to design incentive plans, says he’s seen an increase in the use of these plans as companies try to minimise fixed costs.

“By motivating professional staff and managers to modify their behaviour in some way—do more sales calls, increase hours worked, generate more news and strategies, achieve higher profit, or reduce operating costs--then a company can increase revenues and profits,” says Gavejian.

“The increased profits become the funding mechanism for the bonus programme.”Creating a bonus programme isn’t rocket science. Just following a few simple guidelines is likely to result in a successful plan. Before beginning, “companies need to first figure out what exactly they are trying to achieve or what they want to accomplish in the future and then structure the bonus programme around those tasks or behaviours,” says Stovall.Here’s a look at some strategies for bonus programmes:

Profitability-based

“The most sensible for a small business is a plan that ties into the (increased) profitability (of the company),” says Donald Mazzella, an expert in small-business operations and co-author of The Janus Principle: Focusing Your Company on Selling to Small Business.

This rewards the employee for helping to improve the bottom line.

Mazzella worked with a California cleaning company that reduced its workforce by 15 per cent and told staff members they would receive one week’s extra pay if profits for 2009 equalled or exceeded 2008 levels.

In many cases, companies can specifically state that if the company is not profitable, bonuses will not be paid out.

“Many bonus plans have a profit ‘gate’ they must go through,” says Stovall. “A person may have accomplished all of his/her goals, but if the business becomes unprofitable, the gate is not met and no bonus is paid.”

Offer a share of increased sales

In this case, your company awards a per cent or dollar amount when sales figures exceed those of previous years.

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